The http://www.pcadvisor.co.uk/reviews/index.cfm?ReviewID=3202903 ">Sony Ericsson Satio has been withdrawn from both the Carphone Warehouse and Phones4U following a software problem.
According to the high-street retailers, a high number of handsets were returned after customers discovered accessing certain applications caused the phone to power down.
The 3.5in touchscreen handset has a 16:9 widescreen display and a 12.1Mp camera.
Sony Ericsson said the software issue could not be resolved with an over-the-air patch and that a "fairly low" number of phones were returned compared to the number that had been sold.
Richard Dorman, senior marketing manager at Sony Ericsson, told The Times the company expects the problem to be resolved by Christmas.
"Sales of the product have been very strong and we expect them to remain strong once the problem has been fixed."
Both Phones4U and the Carphone Warehouse said customers returning faulty Satio handsets would receive a new phone.
See all mobile phone reviews
See also: Sony Ericsson boasts new Satio will beat Apple's iPhone
Reprinted with permission from PC Advisor. Story copyright 2009 PC Advisor Inc. All rights reserved.
i have now got to take my phone back to vodafone where apparently all the other customers have already taken theres back due to fault and se say its only a small amount of people i dont think so. dont even know where is stand on this because its gonna b up 2 four weeks! at least till they get a new firmware out and i dont intend on waitin and payin 4 a phone i dont have does any1 know what my rights r here????? need help
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