widely available as possible to our users," Aoki states. He adds that AOL has also invested resources into making AIM available on many popular mobile phone models. Aoki says the T-Mobile Sidekick with AIM is extremely popular, as is the downloadable AIM application for the 3G iPhone.
(Image: AIM interface, circa 1996. Source: Internet Archive)
Read the rest of the First To Market special feature:
- Yahoo Mail's road to success: Sticky content, regular upgrades, and keeping up with Gmail
- eBay's formula: An easy-to-use online marketplace and a dedicated community
- PayPal: The king of Web-based payments returns to its mobile roots
- VeriSign's recipe: "Magic cookies," branding, and a need for security
Comments
Instant messaging can create oceans of records on business interactions and negotiations. Those records can be relevant in a lawsuit or an investigation, just as e-mail has been for years. Judging from hits at my blog, I find that many people are looking to use text and instant messages for legal purposes. An issue enterprises face is whether to preserve those records under their record retention policies. --Ben
David, you should really do your homework. AOL is no longer the largest instant messaging service in the US...Yahoo! Messenger is. And worldwide, AOL is an also-ran to MSN Messenger. (Both according to Comscore). What you've written is really a retrospective on AOL's instant messaging origins and development, which given their competitive position today, has not proven the "formula for success."
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