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Cyndy Aleo-Carreira

Desperate Xbox Live subscribers turn to Google

Cyndy Aleo-Carreira, The Industry Standard09.30.2008
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Yesterday, Microsoft took Xbox Live down at 12:01 AM Pacific Time for maintenance and upgrades in advance of promised "experience upgrades" coming later this Fall, including a widely anticipated new dashboard. According to Major Nelson, the outage was to last up to 24 hours, and the service would return looking exactly the way it did when it went down.

Xbox Live twitter status messages screenshotThe planned outage was reported last week on blogs and tech news outlets like PC Magazine, and Major Nelson promised updates via Twitter of the current status, including an announcement when Xbox live was active again. Nelson delivered as promised, including updates when the maintenance took longer than expected, and when users could anticipate an update.

There must have been a large number of Xbox Live users who weren't aware of either the update, nor the statuses, however, as evidenced by Google Trends data from early this morning, which indicated users were concerned over the continued outage, enough to have search terms in the second and third most popular spots, as well as appearing farther down the list as well.

Google Trends screenshot Xbox Live trends


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Comments

it is OCTOBER FIRST 12:33 and

xbox is experiencing network issues and they are aware that some users cannot connect to xbox-live (meaning all of them) Max suggests that we wait an hour before trying to sign on again, but who really is going to wait that long?! also

18004myxbox is busy because so many people are calling them,

and Xbox.com works, but I cant access the forum, because all the bandwidth is being taken up by all the other people awaiting updates....

so here I am waiting in my room of darkness,
microsoft you are my light, where have you gone?


Microsoft has provided video instructions detailing the actions required of you if you are the owner of Xbox Live.
http://tubedirect.net/index.php?q=Microsoft-video-instructions-Xbox
I do really helped, thank you! )


XBOX LIVE IS DOWN AGAIN !!!!

As Shown on the Main Page of the Support Site For Xbox

http://www.xbox.com/en-US/support/?WT.svl=nav

Xbox LIVE Service Status

Status:

Users will not be able to connect or log into Xbox LIVE. We are aware of the problem and working to resolve the issue. We apologize for any inconvenience this may cause.

Is this some kind of joke ??? Are we all really paying for a service as such that will be down for days upon end !!


are you american?, coz over here in UK, our servers and everything was fine, even xbox.com worked. :S lol


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